Customer reviews of German Car Shop

By yovan B on 07 January 2020 | Verified purchase

Hello. I recently bye a car from this garage. Wery helpful from the first contact. Good customer service whit everything what you need about the car. Thanks to the guys in the shop,all the best in the future

By jerome A on 02 December 2019 | Verified purchase

Great bunch of guys wall went smoothly and a G8 car at the end thanks

By andrew O on 12 June 2019 | Verified purchase

After seeing the car online I emailed the supplier and within minutes they replied. we arranged to view the car the following evening, and upon arrival the guys at the dealership were extremely friendly and helpful. they got me the keys to the car I had chosen and asked if I want to go for a test drive. they dealt with my purchase quickly and also went through the GOV website there and then to officially inform DVLA that I was the new keeper. they also offered me their insurance and tax for me to drive the car home, this was a nice added offer and showed me that the dealership was genuine and actually cared for the customer. I would highly recommend German Car Shop to anybody looking to purchase a new car.

Reply from German Car Shop on 13/06/19

Hi Andrew, Really happy to see such positive feedback, thank you, it was a pleasure meeting you and the family, we wish you well and look forward to speaking with you again in the future. Enjoy the car! Kindest regards, German Car Shop

By Raymond S on 10 January 2019 | Verified purchase

I can honestly say I’m really satisfied with customer service these guys provided. The car was reasonably priced and my experience was made easy. Coffee and biscuits too lol. the only issue I had was the battery going flat but they came out to my house and fitted me a brand new one straight away. Their after sales support was good I would definitely buy from these guys again. Thanks again see you soon

By Ayesha M on 14 November 2018 | Verified purchase

I came to the German Car Shop to buy a new car. I was a little worried because I don't know much about cars, but the kind gentlemen took their time to explain everything to me thoroughly, and they even gave me tea and biscuits while I rang my insurance to make arrangements. Not only was their customer service on point, the car was everything they said it would be, and was a good price, I love my new Peugeot.

By rob W on 27 November 2019 | Purchase not verified

bought car has few problems rang and sent emails still no contact

Reply from German Car Shop on 06/12/19

Dear rob, we have spoken to yourself on numerous occasions, you purchased a car for £1000 with a discount of £290. your claim is that the passenger side mirror does not move up and down, However, you have not provided any evidence of this, neither have you bought it back to us for repair. Instead you are asking for us to send you money. Unfortunately this is not how it works. Our pre delivery inspection report shows the mirror as functional, if it is not, we will be happy to sort it however we will need the car for us to do so. many thanks.

By Chloe H on 19 November 2019 | Purchase not verified

From first contact about my car to the delivery and after care has been amazing. Really helpful. Always made sure that my needs as a customer were met and exceeded. My brother is also looking for a car and we will be buying from them again. Couldn’t fault a thing. Thankyou guys!!

Reply from German Car Shop on 21/11/19

Thank you for the lovely words Chloe, would be a pleasure to help your brother find his perfect car when hes ready, we look forward to seeing you guys again.

By James B on 16 November 2019 | Purchase not verified

Extremely friendly and helpful, Made buying my First car simple and easy, I would definitely recommend going here whether it’s for a first car or fifth car!

Reply from German Car Shop on 21/11/19

Hi James, we are glad you are happy with the Focus, it was lovely meeting you and your father, we are glad you are happy with our service.

By Charlotte L on 08 November 2019 | Purchase not verified

Very good sales man, helped in every way he could. 100% recommend , thank you

Reply from German Car Shop on 21/11/19

Thank you Charlotte, great feedback, we are very happy to know you are more than satisfied and we are here for you if you need us in the future.

By Marawan E on 19 September 2019 | Purchase not verified

Best people to deal with they got me what i need in no time very good customer service. Best prices I’ve seen so far.

Reply from German Car Shop on 20/09/19

Thank you Marawan, hope the new job goes well for you and we wish you all the best for the future.