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Customer reviews of German Car Shop

At German Car Shop we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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German Car Shop

German Car Shop

Based on 132 customer reviews

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  • 5

    Great service

    By Nailah N on 17 April 2019 | Purchase not verified

    Very nice service from the moment I arrived. Helpful and sincere. Thankyou for everything :)

  • 5

    Expert advice given and excellent service

    By Rahna A on 17 April 2019 | Purchase not verified

    Great staff here! They took the time to listen to my needs in a car and answered my many many questions on the different features and benefits from one to another so I could feel confident in my purchase. They gave me good honest responses and then gave me the time to choose the one that was right for me! I would definitely recommend these guys! :)

  • 5

    Patient and helpful

    By Rehan H on 17 April 2019 | Purchase not verified

    Purchased a car just after New year's. The team there were all really helpful in explaining to me my options and the plus and minus's of the car I was looking for. Got the feeling that I mattered and they wanted to do what was best for me. Much appreciated.

  • 5

    Poor service

    By Kish A on 14 April 2019 | Purchase not verified

    Very disappointed, poor service and promised lies. Do not trust. I would not recommend to anyone to do business with this dealer.

    Reply from German Car Shop on 17/04/19

    Hi Kish, We have no record of you ever purchasing a vehicle from us in the last 12 months, its not the first time we have received a false review from you, we have reported this to Autotrader again for false statements and hope to have this removed.

  • 5

    Amazing customer service

    By Nivene A on 06 April 2019 | Purchase not verified

    Customer service and after sale service with a smile. An excellent experience from start to finish. Any questions asked where answered promptly and with a smile. Refreshments where offered ( who have preferred chocolate digestives) lol. Would definitely recommend.

  • 5

    Excellent garage

    By Natalie H on 05 April 2019 | Purchase not verified

    So my me and my husband purchased a car here middle of March 2019. What a great service from start to finish nothing was too much trouble and whatever my husband ask for it was not too much trouble.there was no pressure in buying just such a friendly approach.When we got there they offered us drinks and even brought my daughter a magizine and sweets and kept her entertained,can tell it’s family run very family orientated. After having bad experiences with a lot of private garages we was weary,but straight away I knew we would leave with a car. Thanks to you all will always use you now 10/10 definitely 😀

    Reply from German Car Shop on 06/04/19

    Thank you Natalie, we loving nothing more than seeing positive feedback! You and the family were a pleasure to deal with, we hope to stay in contact, and are here to assist at any point if you need anything at all. Kindest regards, German Car Shop

  • 5

    Amazing service

    By Felipe D on 22 March 2019 | Purchase not verified

    From start to finish all the guys were great, nice, polite and helpful trying to get everything done as quickly as possible for me as I travelled down from Scotland and wanted back up the road asap! good banter too, they even bought me food and refused my money when I offered to pay my own. Top guys, will 100% be going down again sometime.

    Reply from German Car Shop on 02/04/19

    Thank for your positive feedback Felipe, we are very happy to hear you are more than satisfied with our service. We will keep in contact and regularly, and if you need anything just let us know! Kind regards, German Car Shop

  • 5

    Happy to be alive ( dangerous)

    By Ian V on 13 March 2019 | Purchase not verified

    Done a px with my lovely Mercedes in perfect condition for an absolutely shed Audi A7 from day one had problems wheels falling off which resulted in 2 people in hospital then a week later exhaust fell off .. I’m Daft for doing a deal so il just deal with consequences but for sure I’d never do business with these again .. Nice polite people but clearly don’t check over there cars my exhaust was tied on with string that’s how it come off so easy Bad experience happy to be alive and il just deal with consequences

    Reply from German Car Shop on 18/03/19

    Hi Ian, We have thoroughly checked our invoices and can confirm you have never purchased a car from us, having checked Abbey German Car Specialists stock, who share a similar name to us, and are only down the road, we can confirm you purchased a vehicle from there. In the future could you take extra care in where you leave a review please as it is negative towards our business, all our vehicles are inspected and are road worthy before we advertise for sale. Kind regards, The team at German Car Shop

  • 5

    Definitely recommend

    By Amy S on 03 March 2019 | Purchase not verified

    I always feel intimidated walking into used car garages but these guys didn't make me feel like that. Very helpful and not too pushy. I would recommend and would buy again from here

  • 5

    Excellent part exchange rate

    By Ben J on 21 February 2019 | Purchase not verified

    Very friendly, helpful staff. Brought a new car at a great price and had everything sorted swiftly.

German Car Shop

07719 460533

Opening times

Monday 10:00 - 17:00
Tuesday 10:00 - 17:00
Wednesday 10:00 - 17:00
Thursday 10:00 - 17:30
Friday 10:00 - 17:00
Saturday 10:00 - 17:00
Sunday 12:00 - 17:00

German Car Shop