Customer reviews of German Car Shop
At German Car Shop we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
German Car Shop
Based on 136 customer reviews
By Felipe D on 22 March 2019 | Purchase not verified
From start to finish all the guys were great, nice, polite and helpful trying to get everything done as quickly as possible for me as I travelled down from Scotland and wanted back up the road asap! good banter too, they even bought me food and refused my money when I offered to pay my own. Top guys, will 100% be going down again sometime.
Happy to be alive ( dangerous)
By Ian V on 13 March 2019 | Purchase not verified
Done a px with my lovely Mercedes in perfect condition for an absolutely shed Audi A7 from day one had problems wheels falling off which resulted in 2 people in hospital then a week later exhaust fell off .. I’m Daft for doing a deal so il just deal with consequences but for sure I’d never do business with these again .. Nice polite people but clearly don’t check over there cars my exhaust was tied on with string that’s how it come off so easy Bad experience happy to be alive and il just deal with consequences
By Amy S on 03 March 2019 | Purchase not verified
I always feel intimidated walking into used car garages but these guys didn't make me feel like that. Very helpful and not too pushy. I would recommend and would buy again from here
Excellent part exchange rate
By Ben J on 21 February 2019 | Purchase not verified
Very friendly, helpful staff. Brought a new car at a great price and had everything sorted swiftly.
Great service, very fair and honest dealer.
By Chris G on 12 February 2019 | Purchase not verified
Traveled 100 miles to view a Mercedes CLK I saw advertised in Autotrader. Car was even better than described and at an excellent price. I was offered a very good price for my old car. They couldn't have been more accommodating and I was driving home in the new car in an hour. All in all I cannot recommend these guys enough, very friendly and helpful.
By Charlotte V on 30 January 2019 | Purchase not verified
Really impressed. Helpful, friendly and they gave me a great value on part ex for my car. I got my new forms for my car within a couple of days. Really happy. Thank you
Service with a smile
By Noah C on 05 December 2018 | Purchase not verified
Sallams, quick, affordable and top notch service, guys sold me well but didnt feel intimidated to buy or owt, like what i got for what its worth was spot on.
By Cozonsuello P on 05 December 2018 | Purchase not verified
Very happy with how i was dealt. Miles better than how i have been treated with other dealerships. Wish you all the best and see you soon for my wifes car. Thanks again
By John R on 05 December 2018 | Purchase not verified
Great service, went in on a cold Saturday morning to view a vehicle which had been my dream car for a while. Staff were very friendly offered us a hot beverage whilst they got the car ready for a test drive. Went for a drive and I must say the car was immaculate, the salesman was very knowledgeable on the car spec and engine and provided all the information I needed. We went back in sat down and struck a deal, did the V5 online which I received within days. Renewed MOT and replaced all brake pads free of charge as they were coming up close wearing out. Car was ready to collect in 3 days as requested with a full complimentary valet which made the car look show room material. Thank you very much German Car Shop and we hope to see you soon for my wife's purchase.
Appalling After Sales Support
By Steven G on 29 November 2018 | Purchase not verified
After Sales service with this company is appalling. Never return calls, emails or texts, and haven't made any effort to rectify a fault that was notified within 2 days of car purchase - in July. They examined the car in August and to date we are still awaiting a replacement part, or authorisation to get this fixed locally, which was discussed in person in August. Communication is non-existent, and we have to repeatedly call from different telephone numbers to try and get someone to speak to. Never return calls, emails or texts even when they promise to get back to us. Totally unsatisfactory and a poor experience all round. Had to put a one star rating to submit comments, but that is one too many!
German Car Shop
- 07719 460533
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|Monday||10:00 - 17:00|
|Tuesday||10:00 - 17:00|
|Wednesday||10:00 - 17:00|
|Thursday||10:00 - 17:30|
|Friday||10:00 - 17:00|
|Saturday||10:00 - 17:00|
|Sunday||12:00 - 17:00|
viewing by appointment only.