Customer reviews of German Car Shop

By Greg M on 29 September 2020 | Purchase not verified

I went in, they were waiting for me prepared, transaction was smooth, every document, receipt was sorted in no time. I even got a day’s free insurance to drive the car home, despite only buying an old £800 car. I felt welcome, I was left alone to check the car over, it was all so comfortable and easy. They will be my first choice to buy my next car.

Reply from German Car Shop on 30/09/20

Appreciate it Greg, thank you - wish you all the success on your new venture and look forward to seeing you again in the future. All the best!

By John D on 10 September 2020 | Purchase not verified

These guys were second to none , made me and my dad very welcome , he had a funny turn whilst was there and they couldn’t do enough , inpart exchamged my old car , they made the process easy and I’ve now had my new car for 3 weeks , I took it in for a full health check yesterday at my garage and they said the car is in perfect condition , no problems at all , I would highly recommend these guys

Reply from German Car Shop on 11/09/20

John we could not be more happy to read this, we were very lucky to meet you and your father and wish you both the best of health moving forward. We are here if you need anything at all. Thank you very much.

By David M on 30 August 2020 | Purchase not verified

Brilliant helpful & knowledgeable service. From my initial phone contact to the actual purchase of the car. Would recommend & use again.

Reply from German Car Shop on 30/08/20

Thank you David, nothing more important to us than a happy customer!

By Hamza M on 28 August 2020 | Purchase not verified

Bought a car yesterday off these Gentlemen. Straight forward was in and out within 20 mins. Perfect pitch and a good selection. Even bought me a drink

Reply from German Car Shop on 28/08/20

Everyone who comes to visit us will always be treated as a valued guest, thank you for the review, much appreciated.

By Dennis H on 28 August 2020 | Purchase not verified

Superb Car. Superb Service. Superb Salesman. Lastly A Superb Dog! Everything was brilliant. No faults non pushy service and a lovely dog called coco to keep me entertained too.

Reply from German Car Shop on 28/08/20

Cheers Dennis, I am sure coco will also appreciate the kind words, we will let him know!

By James S on 28 August 2020 | Purchase not verified

Extremely knowledgeable and personable experience visiting german car shop, they took their time to answer all my questions and guided me on the right path to making a smart purchase that I have no complaints about.

Reply from German Car Shop on 28/08/20

James thank you my friend, it means a lot!

By Aneesha S on 28 August 2020 | Purchase not verified

I had purchased a vehicle and picked up the next day vehicle was immaculate. The process went very smoothly and quick. I was served by uwais he was very kind and welcoming and went through everything.

Reply from German Car Shop on 28/08/20

Thank you Aneesha!

By Khaleel I on 27 August 2020 | Purchase not verified

Very helpful and professional people to deal with, helped me through all my possible ways to get the vehicle I wanted, in the end I wanted a new vehicle and my vehicle traded in, I was very happy with the car I purchased, it is exactly as described. Would definitely recommend checking out, 10/10.

Reply from German Car Shop on 27/08/20

Thanks Khaleel, feed back is very important to us, but you were also a pleasure to deal with. Keep in touch.

By Rob J on 26 August 2020 | Purchase not verified

Where to start. Was interested in a Mercedes E-Class coupe. Sent video of car, advised no bangs, rattles and excellent condition. Booked a half day off work,and caught 3 hour train to Leicester. Arrived to see car had a prominent engine rattle,the passenger seat wouldn't slide forward to allow rear access,there was damage to the rear nearside wheel arch and the seal where the rear of the roof meets the car was hanging out and was stretched and perished. They advised they would knock £100 off and apologised. Told me rattle was a heat shield or could be a pully.Offered me a free comprehensive warranty for peace of mind.I agreed to buy and money was sent,but they said card machine was broken and I had to send it to an estate agents bank account!Said I would get a receipt.Then gave me the service history and the car was last serviced at 34k and had 107k on the clock.Told me last service was by owner!!! £150 later im home and have dodged a bullet. Approach with caution!Youve been warned!

Reply from German Car Shop on 28/08/20

Hi Rob, We are disappointed to see such feedback - we would like to highlight a few things: 1). We refused to sell you the vehicle, on account of your abusive behaviour and the manner in which you were speaking to us. 2). There was no faults with the vehicle apart from a loose heat shield, you were aware of this and you saw this yourself, we did agree to compensate you £100 but after the way you treated our members of staff we refused to deal with you. No one in any work place should have to deal with this sort of behaviour. It is a shame for you to write such slander towards us especially when we went out of our way for you in every aspect - as you stated, we sent you a video, the video is clear and showed you every inch of the used vehicle, you are aware of the heat shield being slightly loose before you came down. After smelling alcohol on your breath and our staff putting up with the abuse, we were clearly within our rights to refuse to do business with you.

By Stephen W on 23 August 2020 | Purchase not verified

Very friendly team to deal with who are knowledgeable and honest. I felt confident in the vehicle I was purchasing as the guys gave me a full run down of its history and their experience with it so there would be no surprises. I'd highly recommend them to anyone and will certainly be using them again if I get the opportunity.

Reply from German Car Shop on 23/08/20

Thank you Stephen, saying it was a pleasure to deal with you would be an under statement, we are grateful to have had your business and hope to continue our relationship moving forward. Thank you very much again!