Customer reviews of German Car Shop

By Paul R on 20 June 2020 | Purchase not verified

Complete waste of everybody’s time advertising a vehicle they agreed a part ex price on my car I got the finance then the put the price of the car up by 10K just wasted my time the finance brokers time just don’t understand why and under no circumstances do they answer the phone right from the beginning or the deal a recurring theme if you look at their feedback very disappointed

Reply from German Car Shop on 27/06/20

Hi Paul, we understand your frustration, but we did advise the price of the vehicle on the car was a "guide price" set by AUTO TRADER and not us as a dealer - I explained this to your finance company and unfortunately the payments were slightly over what you wanted to spend - Our Range Rover is priced well and AUTO TRADER do not take into consideration market value when it comes to a vehicles specification - We would love to do business with everyone, how ever it is completely unrealistic for us to reduce a car by 10k just because of a "guide price". We wish you all the best in the future.

By Paul D on 13 June 2020 | Purchase not verified

Absolutely amazing service. Made sure I got everything I wanted and was so helpful with everything they did. Car is perfect and the service out of this world. Couldnt reccomend them more.

Reply from German Car Shop on 16/06/20

Thank you very much Paul, congratulations again on baby Alfie, hope you and the family keep well and keep in touch. Always a pleasure when dealing with honest genuine people, couldn't ask for more.

By Craig F on 06 May 2020 | Purchase not verified

Amazing service recieved from the guys at this place. As a first time buyer i was given all the information i needed before makimg an informed decision on what to buy. Very helpful and proffessional in what they do. Highly reccommend to use these experts.

Reply from German Car Shop on 17/05/20

Thank you Craig!

By Tahir M on 06 May 2020 | Purchase not verified

This is a fantastic business that's been around for a while. They specialize in high quality and special imports. They have a reputation for outstanding cars, honesty, and integrity from all the people I've asked who previously bought a car from them. I've enjoyed doing business here. Pricing on the cars and your trade in is fair, the buying process is easy, and I left with a great deal on my new (used) car. I will go back here again because of the excellent customer service and high quality vehicles. They really know their cars well, you won't find a better used car dealer than German car shop.

Reply from German Car Shop on 17/05/20

How can we not be grateful for a review like that - Thank you Tahir!

By Qasim S on 06 May 2020 | Purchase not verified

After searching for a new motor came across this company..bought a nice BMW, friendly staff and a great buying experince would recommend.

Reply from German Car Shop on 17/05/20

Very kind words Sir, we wish you and the family the best of health in this difficult period - keep in touch.

By ASN . on 06 May 2020 | Purchase not verified

Great and trustworthy seller. Thanks for looking after us

Reply from German Car Shop on 17/05/20

It was our pleasure.

By Sophia A on 06 May 2020 | Purchase not verified

had been meaning to buy a new car for some time but kept delaying it as I never had experienced good service from previous car dealers. Heard about these guys through a recommendation and thought I’d give it a go. They were extremely helpful and despite the fact that I was such a difficult customer (was in two minds for some time about a corsa I had set my eyes on)- one of the young men promised to keep the car aside for me and took my dozen of phone calls cheerfully each time! I finally took a chance and I’m so glad I did. Really grateful for coming across such honest reliable salesmen and extremely thankful for how friendly they were throughout. Such a fantastic experience from start to finish and in love with my new car. Thank you!!

Reply from German Car Shop on 17/05/20

We cant thank you enough, we do our best to please everyone and its lovely to see our efforts do not go unnoticed.

By John R on 06 May 2020 | Purchase not verified

Thanks so much for the great service German Car Shop. Had a great experience, friendly staff, amazing stock of a different range of cars. The staff really know what they are talking about, I am a mechanic by trade and tried some questions on the staffs knowledge on the vehicle I went to purchase, I was very please with their own research into their stock of cars and also the honesty. This is hard to come by with second hand car dealers, had my car delivered to me fully valeted with a gleaming shine, very happy with this. Will definitely be back for my daughters car.

Reply from German Car Shop on 17/05/20

As I said John, you guys are welcome here any time, you have my personal number please call me when ever your in the area for a catch up!

By Mike M on 06 May 2020 | Purchase not verified

Great staff made buying a car easier then I thought

Reply from German Car Shop on 17/05/20

That's our aim, buying a car should be easy and hassle free!

By Hanna J on 06 May 2020 | Purchase not verified

I saw a car I really liked and emailed them, within 30 mins they replied to me which was great! We arranged a viewing for the very next morning and when I did arrive I received such a warm and friendly welcoming! They had the keys ready for my to test drive which was great!! The service I got from this car company was the best I’ve had! Really think they are professional and answered all my questions as well going through the GOV website with me then and there! Already recommended many friends and family to come to you guys! Will definitely be a returning customer in the future! Thanks again so much for the amazing service I had a great laugh and left with the car I wanted!

Reply from German Car Shop on 17/05/20

People like yourself Hanna make it easier for us lets be honest, a pleasure to deal with and we are most grateful for your business!