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Customer reviews of German Car Shop

At German Car Shop we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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German Car Shop

German Car Shop

Based on 108 customer reviews

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  • 5

    Fantastic Mercedes

    By Jessie F on 06 May 2020 | Purchase not verified

    Bought a superb car from this dealership last month. Have waited to write a review to see how the car would do as I have had bad experience with other dealers before. Not with these guys. A fantastic car which suits all myself and my families needs. Drives as good as when i took it from the forecourt. The handsome chap is an absolute pleasure and is very informative about his cars. He is not at all pushy and even offered to buy me food as he was ordering food for himself at the time. It is these little things that can count as well. A bonus is the cheerful and excitable dog that they have, and as dog lovers it certainly helped with someone so friendly to greet us! Would recommend to by a car from there and would certainly go again when I need an upgrade!

    Reply from German Car Shop on 17/05/20

    Coco definitely enjoyed meeting you guys as well, do come back and see him!

  • 5

    Got my car delivered :)

    By Nathaniel J on 06 May 2020 | Purchase not verified

    Delivered my BMW 6 series and as described. Great communication throughout. Thank you very much :)

    Reply from German Car Shop on 17/05/20

    Thank you also for a great review!

  • 5

    Great service

    By M A on 06 May 2020 | Purchase not verified

    I don’t know too much about cars and had a difficult time when my Polo packed in. Came across German Car Shop and they took care of all my needs. Explained things in simple terms, and were patient with me. Great selection of cars, found a motor in my budget and drove away same day. 5 stars.

    Reply from German Car Shop on 17/05/20

    Thank you!

  • 5


    By Scott H on 06 May 2020 | Purchase not verified

    Such a lovely experience with a what wonderful and kind gentlemen!

    Reply from German Car Shop on 17/05/20

    Your too kind Scott, its always lovely to meet lovely people!

  • 5

    Great showroom

    By Adam P on 06 May 2020 | Purchase not verified

    Easy to deal with and great customer service. Also had the car delivered very quickly.

    Reply from German Car Shop on 17/05/20

    Glad you are happy

  • 5


    By janet E on 05 May 2020 | Purchase not verified

    Sold car to someone else that I asked them to save, offered pay deposit, was told did not need to, would save it .Hung up on me, then ignored me. This is not good customer service.

    Reply from German Car Shop on 18/05/20

    Hi Janet, we did advise you due to the number of calls on that particular vehicle and because of lockdown we would not be taking any deposits on the vehicle but were open to a viewing. Unfortunately the same day you called we had a customer willing to come down (opposed to 4 days later which was your earliest availability) and bought the vehicle. We are operate as fair as we possibly can and always ensure our customers are given correct information. As we did advise you we would be happy to find an alternative vehicle and provide you free delivery.

  • 5

    Great bunch of lads!

    By Tim A on 29 April 2020 | Purchase not verified

    Top chap! Really decent and lovely company to deal with, highly recommended!

    Reply from German Car Shop on 29/04/20

    Lovely feedback Tim, thank you very much!

  • 5


    By Kieran E on 16 April 2020 | Purchase not verified

    Excellent customer services and extremely helpful. Very quickly sorted out and car delivered. Very good price for the car aswell.

    Reply from German Car Shop on 17/04/20

    Thank you Kieran, keep in touch, we wish you and your family the best of health during this difficult period.

  • 5


    By Kim B on 31 March 2020 | Purchase not verified

    Couldn’t have been more helpful fantastic service from beginning to end

    Reply from German Car Shop on 31/03/20

    Thank you Kim, hope you and the family keep well during this out break, and we look forward to being of assistance to you in the future.

  • 5

    Superb Customer Service

    By Georgina S on 25 March 2020 | Purchase not verified

    So very helpful and nothing was too much trouble. An absolute pleasure to do business with them, many thanks for a great purchasing experience.

    Reply from German Car Shop on 26/03/20

    Georgina, thank you, was also a pleasure dealing with yourself, wish you all the best, keep safe during this difficult period, and contact us if there is anything we can do to assist.

German Car Shop

07719 460533

Opening times

Monday 09:30 - 17:30
Tuesday 09:30 - 17:30
Wednesday 09:30 - 17:30
Thursday 09:30 - 17:30
Friday 09:30 - 17:30
Saturday 09:30 - 17:30
Sunday 12:00 - 17:30

German Car Shop