Customer reviews of German Car Shop

By Hamza M on 28 August 2020 | Purchase not verified

Bought a car yesterday off these Gentlemen. Straight forward was in and out within 20 mins. Perfect pitch and a good selection. Even bought me a drink

Reply from German Car Shop on 28/08/20

Everyone who comes to visit us will always be treated as a valued guest, thank you for the review, much appreciated.

By Dennis H on 28 August 2020 | Purchase not verified

Superb Car. Superb Service. Superb Salesman. Lastly A Superb Dog! Everything was brilliant. No faults non pushy service and a lovely dog called coco to keep me entertained too.

Reply from German Car Shop on 28/08/20

Cheers Dennis, I am sure coco will also appreciate the kind words, we will let him know!

By James S on 28 August 2020 | Purchase not verified

Extremely knowledgeable and personable experience visiting german car shop, they took their time to answer all my questions and guided me on the right path to making a smart purchase that I have no complaints about.

Reply from German Car Shop on 28/08/20

James thank you my friend, it means a lot!

By Aneesha S on 28 August 2020 | Purchase not verified

I had purchased a vehicle and picked up the next day vehicle was immaculate. The process went very smoothly and quick. I was served by uwais he was very kind and welcoming and went through everything.

Reply from German Car Shop on 28/08/20

Thank you Aneesha!

By Khaleel I on 27 August 2020 | Purchase not verified

Very helpful and professional people to deal with, helped me through all my possible ways to get the vehicle I wanted, in the end I wanted a new vehicle and my vehicle traded in, I was very happy with the car I purchased, it is exactly as described. Would definitely recommend checking out, 10/10.

Reply from German Car Shop on 27/08/20

Thanks Khaleel, feed back is very important to us, but you were also a pleasure to deal with. Keep in touch.

By Rob J on 26 August 2020 | Purchase not verified

Where to start. Was interested in a Mercedes E-Class coupe. Sent video of car, advised no bangs, rattles and excellent condition. Booked a half day off work,and caught 3 hour train to Leicester. Arrived to see car had a prominent engine rattle,the passenger seat wouldn't slide forward to allow rear access,there was damage to the rear nearside wheel arch and the seal where the rear of the roof meets the car was hanging out and was stretched and perished. They advised they would knock £100 off and apologised. Told me rattle was a heat shield or could be a pully.Offered me a free comprehensive warranty for peace of mind.I agreed to buy and money was sent,but they said card machine was broken and I had to send it to an estate agents bank account!Said I would get a receipt.Then gave me the service history and the car was last serviced at 34k and had 107k on the clock.Told me last service was by owner!!! £150 later im home and have dodged a bullet. Approach with caution!Youve been warned!

Reply from German Car Shop on 28/08/20

Hi Rob, We are disappointed to see such feedback - we would like to highlight a few things: 1). We refused to sell you the vehicle, on account of your abusive behaviour and the manner in which you were speaking to us. 2). There was no faults with the vehicle apart from a loose heat shield, you were aware of this and you saw this yourself, we did agree to compensate you £100 but after the way you treated our members of staff we refused to deal with you. No one in any work place should have to deal with this sort of behaviour. It is a shame for you to write such slander towards us especially when we went out of our way for you in every aspect - as you stated, we sent you a video, the video is clear and showed you every inch of the used vehicle, you are aware of the heat shield being slightly loose before you came down. After smelling alcohol on your breath and our staff putting up with the abuse, we were clearly within our rights to refuse to do business with you.

By Stephen W on 23 August 2020 | Purchase not verified

Very friendly team to deal with who are knowledgeable and honest. I felt confident in the vehicle I was purchasing as the guys gave me a full run down of its history and their experience with it so there would be no surprises. I'd highly recommend them to anyone and will certainly be using them again if I get the opportunity.

Reply from German Car Shop on 23/08/20

Thank you Stephen, saying it was a pleasure to deal with you would be an under statement, we are grateful to have had your business and hope to continue our relationship moving forward. Thank you very much again!

By Chris H on 22 August 2020 | Purchase not verified

Excellent from start to finish, communication also 5 stars... thanks again

Reply from German Car Shop on 22/08/20

Thank you Chris, it was a pleasure dealing with you, wish you all the best moving forward - keep in touch!

By Mohammed P on 17 August 2020 | Purchase not verified

My view with these sort of dealers has always been one of caution. However after driving the car for the last 6 months with no issues - I can now say all the professional and helpful service was not a show. I got a great car at a great price. They chap was very nice and supported me through the whole process. I even got a call 2 months later to see how the car was doing.

Reply from German Car Shop on 17/08/20

Thank you Mohammed, great feed back!

By Mioara V on 07 August 2020 | Purchase not verified

Excellent service ,very quick to sort my car. Thanks for making everything quick and simple. Many Thanks

Reply from German Car Shop on 07/08/20

Thank you, we are glad to hear that your happy!