Customer reviews of German Car Shop

By John R on 06 May 2020 | Purchase not verified

Thanks so much for the great service German Car Shop. Had a great experience, friendly staff, amazing stock of a different range of cars. The staff really know what they are talking about, I am a mechanic by trade and tried some questions on the staffs knowledge on the vehicle I went to purchase, I was very please with their own research into their stock of cars and also the honesty. This is hard to come by with second hand car dealers, had my car delivered to me fully valeted with a gleaming shine, very happy with this. Will definitely be back for my daughters car.

Reply from German Car Shop on 17/05/20

As I said John, you guys are welcome here any time, you have my personal number please call me when ever your in the area for a catch up!

By Mike M on 06 May 2020 | Purchase not verified

Great staff made buying a car easier then I thought

Reply from German Car Shop on 17/05/20

That's our aim, buying a car should be easy and hassle free!

By Hanna J on 06 May 2020 | Purchase not verified

I saw a car I really liked and emailed them, within 30 mins they replied to me which was great! We arranged a viewing for the very next morning and when I did arrive I received such a warm and friendly welcoming! They had the keys ready for my to test drive which was great!! The service I got from this car company was the best I’ve had! Really think they are professional and answered all my questions as well going through the GOV website with me then and there! Already recommended many friends and family to come to you guys! Will definitely be a returning customer in the future! Thanks again so much for the amazing service I had a great laugh and left with the car I wanted!

Reply from German Car Shop on 17/05/20

People like yourself Hanna make it easier for us lets be honest, a pleasure to deal with and we are most grateful for your business!

By Jessie F on 06 May 2020 | Purchase not verified

Bought a superb car from this dealership last month. Have waited to write a review to see how the car would do as I have had bad experience with other dealers before. Not with these guys. A fantastic car which suits all myself and my families needs. Drives as good as when i took it from the forecourt. The handsome chap is an absolute pleasure and is very informative about his cars. He is not at all pushy and even offered to buy me food as he was ordering food for himself at the time. It is these little things that can count as well. A bonus is the cheerful and excitable dog that they have, and as dog lovers it certainly helped with someone so friendly to greet us! Would recommend to by a car from there and would certainly go again when I need an upgrade!

Reply from German Car Shop on 17/05/20

Coco definitely enjoyed meeting you guys as well, do come back and see him!

By Nathaniel J on 06 May 2020 | Purchase not verified

Delivered my BMW 6 series and as described. Great communication throughout. Thank you very much :)

Reply from German Car Shop on 17/05/20

Thank you also for a great review!

By M A on 06 May 2020 | Purchase not verified

I don’t know too much about cars and had a difficult time when my Polo packed in. Came across German Car Shop and they took care of all my needs. Explained things in simple terms, and were patient with me. Great selection of cars, found a motor in my budget and drove away same day. 5 stars.

Reply from German Car Shop on 17/05/20

Thank you!

By Scott H on 06 May 2020 | Purchase not verified

Such a lovely experience with a what wonderful and kind gentlemen!

Reply from German Car Shop on 17/05/20

Your too kind Scott, its always lovely to meet lovely people!

By Adam P on 06 May 2020 | Purchase not verified

Easy to deal with and great customer service. Also had the car delivered very quickly.

Reply from German Car Shop on 17/05/20

Glad you are happy

By janet E on 05 May 2020 | Purchase not verified

Sold car to someone else that I asked them to save, offered pay deposit, was told did not need to, would save it .Hung up on me, then ignored me. This is not good customer service.

Reply from German Car Shop on 18/05/20

Hi Janet, we did advise you due to the number of calls on that particular vehicle and because of lockdown we would not be taking any deposits on the vehicle but were open to a viewing. Unfortunately the same day you called we had a customer willing to come down (opposed to 4 days later which was your earliest availability) and bought the vehicle. We are operate as fair as we possibly can and always ensure our customers are given correct information. As we did advise you we would be happy to find an alternative vehicle and provide you free delivery.

By Tim A on 29 April 2020 | Purchase not verified

Top chap! Really decent and lovely company to deal with, highly recommended!

Reply from German Car Shop on 29/04/20

Lovely feedback Tim, thank you very much!