Customer reviews of German Car Shop
At German Car Shop we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
German Car Shop
Based on 108 customer reviews
Excellent customer service and excellent car
By Chris S on 16 March 2020 | Purchase not verified
Great experience from start to finish . If they don’t have the car you want they will find it . The car was mint and went out there way to ensure No problems. Recommended these guys to all my family and friends and will be using them again in future
Excellent smooth transaction
By Harpreet B on 14 March 2020 | Purchase not verified
Very polite service and excellent experience, car was as described and even better in person. Test drive with no hassle. Bought a E class coupe that was very Well priced, very smooth and easy transaction, would highly recommend
Happy Jag owner 😁
By Anthony C on 11 March 2020 | Purchase not verified
Very friendly and helpful, really polite and responsive to my questions. Good, genuine people, lots of time for every customer....good to see after having so many try to " sell " themselves Very happy customer, would buy again.
Above and beyond with their customer service.
By Matt B on 11 March 2020 | Purchase not verified
I am a huge BMW fan and knew that when I went out I wanted atleast an 'M' car. After searching online I decided to visit this store in person, as soon as I arrived I spotted a 2008 535d msport touring with massive spec (with high mileage as you would expect) The deal was made easily and the car was prepared the day i asked within a few hours.. I drove it away and before getting home, bad luck struck and the rear of the car sank.. I took the car straight back and they were so real, upfront and honest about what may have happened (an air suspension pump I believe) They went to every effort to have it replaced and back to me the very next day, sincerely apologetic and even text me personally the next day to ask if I was enjoying the car. It is an unreal machine and I have been left having faith, even in just plain old bad luck that there are some good guys around. Never once did I have a reason to lose faith in this company Very knowledgeable guys with BMW's too! Highly recommended
By Elly-Catalina F on 06 March 2020 | Purchase not verified
Really great experience. That car is perfect, the process was fast and a great deal has been done even tough we were happy from the beggining. Will deffinitely keep changing cars with them for future
By steven H on 04 March 2020 | Purchase not verified
BOUGHT A HONDA CRV FROM HERE,VERY HAPPY WITH IT .DONE JUST OVER 3000 MILES IN THE PAST MONTH IVE HAD IT, NO PROBLEMS WHAT SO EVER WOULD BUY A CAR FROM THIS PLACE AGAIN. GUYS WERE VERY FRIENDLY,COLD DAY WHEN I WAS THERE THEY EVEN MADE ME A COFFEE,NOW THATS CUSTOMER SERVICE.
Ignore you after you sell you a car
By Kieran R on 06 February 2020 | Purchase not verified
Bought an Audi A5 from this dealership in December and they had sent me a car with various faults. A nearside headlamp "blowing" and failing to tell me, footing me with the rather expensive bill for a replacement bulb. The pre delivery inspection says that it was working but they have not provided any further evidence other than a tick in a box. After putting the car through its MOT just over a week after taking delivery of the car, it failed due to faults that should have been picked up on their pre delivery inspection. After putting the car through some very expensive repairs and trying to contact them to resolve the issue they have now completely ignored me and fail to try and come to some sort of reasonable solution. Now left with a list of expensive repairs and no one to contact as they do not answer any calls or emails.
no body ever rings u back and that winds people up
By rob W on 27 November 2019 | Purchase not verified
bought car has few problems rang and sent emails still no contact
Defiantly would buy a car again from this company!
By Chloe H on 19 November 2019 | Purchase not verified
From first contact about my car to the delivery and after care has been amazing. Really helpful. Always made sure that my needs as a customer were met and exceeded. My brother is also looking for a car and we will be buying from them again. Couldn’t fault a thing. Thankyou guys!!
Easy, fast and friendly
By James B on 16 November 2019 | Purchase not verified
Extremely friendly and helpful, Made buying my First car simple and easy, I would definitely recommend going here whether it’s for a first car or fifth car!
German Car Shop
- 07719 460533
Thank you for contacting us!
We will aim to get back to you as soon as possible.
There was a problem sending your email.
There may be a technical issue.
Please try again later.
|Monday||09:30 - 17:30|
|Tuesday||09:30 - 17:30|
|Wednesday||09:30 - 17:30|
|Thursday||09:30 - 17:30|
|Friday||09:30 - 17:30|
|Saturday||09:30 - 17:30|
|Sunday||12:00 - 17:30|
Please call before leaving to avoid dissapointment