Customer reviews of German Car Shop
At German Car Shop we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
German Car Shop
Based on 107 customer reviews
Best customer service
By Marawan E on 19 September 2019 | Purchase not verified
Best people to deal with they got me what i need in no time very good customer service. Best prices I’ve seen so far.
Wonderful car, Wonderful people
By Chris D on 17 August 2019 | Purchase not verified
I was extremely apprehensive about buying from a dealership because of what others have told me. Not at all in this case. These guys who work here are very helpful and professional and do their utmost to help you out. They are not pushy or forceful and give you time if you need it. They offer you tea,coffee, drinks even food as I had travelled from another city to purchase the car that I saw. A great BMW 3 series which I have had for nearly a month now and it has been a brilliant car. Their aftersales work has also been extremely good.
5 stars great service
By Cozinsuelo B on 16 August 2019 | Purchase not verified
Fantastic service. Very friendly and honest. Will be coming back for my sons car
Honest and reliable service!
By Adam B on 08 August 2019 | Purchase not verified
I was in two minds about purchasing a bigger car, as I never have been the most confident of drivers. After numerous calls and text messages (from my end) the guys were so helpful in answering all of my queries and responding at all sorts of hours! They helped me to pick a more suitable vehicle for my needs and were so patient with me throughout. I’ve had my Mercedes for two months now and I can not fault it. Excellent service. Couldn’t recommend highly enough.
Thank you so much!
By Sarah P on 08 August 2019 | Purchase not verified
Would highly recommend German Car Shop. Bought a golf from here 3 weeks ago. I'm really not great with cars and the gentlemen took the time to answer all my questions (regardless of how silly they were) and did everything they could to ensure I was purchasing the car that was right for me. Will be recommending you to all my friends :)
Faulty car will not fix fobbed off etc
By Blake G on 03 August 2019 | Purchase not verified
Brought a KA drove off same day had to go back 2 hrs later as heating dial was not working. Basically it gets hot even if all turned off. The car got very hot within a few minutes so had to open windows the cold bit on dial don’t work always hot It was looked at and the fault was not fixed so again I get in contact this time got fobbed off saying the bloke that fixes things on holiday we will contact you. This never happened and after 6 text messages to a number we know they use with no reply I have no choice but to leave this review Do not buy a second hand car from here they promise if any issues they will sort it this is all lies only after your money could not careless about problems already there. Disappointed to say the least but now out the 30 day law to return for full refund I think this is why they don’t return calls or messages. Never buying from here again
Avoid at all costs, do not trust these men
By Luke W on 26 July 2019 | Purchase not verified
Avoid at all costs !!! I left a deposit on a car that turned out to be faulty which they had not be honest about, when I asked for the deposit back they said they do not return deposits as a company policy and would no longer be dealing with me, at this point I had no choice but to purchase the car but they refused and sold it to someone else and have not returned my deposit despite numerous phone calls and messages
BUYING A SECOND HAND CAR.
By JOHN C on 01 July 2019 | Purchase not verified
The guys were very helpful and trusting in allowing myself and my wife to drive off in a car I was looking to purchase. They even went out to bring in 2 lovely coffees and we even done a great deal on a trade in with my old Peugeot. Very friendly and would definitely recommend.
By Vincent S on 21 May 2019 | Purchase not verified
Had a really bad experience with this dealer,brought a car for my son a cheap one I must admit that blew up after 17 days .On reporting this back to them they offered me a more expensive replacement which o agreed to purchase I went to collect it only to be told by an employee that it had been sold after a while and a few phone calls was told it was in the garage being checked over,after 5 days of constant phone calls and excuses still not had car so it is now been reported to trading standards so be careful when dealing with these peopl
By Anonymous A on 17 April 2019 | Purchase not verified
Even if I don’t buy a car from these guys - always find them very useful for open and honest advice and they are excellent with their professionalism and impartiality. Helpful, friendly and keen to help
German Car Shop
- 07719 460533
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|Monday||09:30 - 17:30|
|Tuesday||09:30 - 17:30|
|Wednesday||09:30 - 17:30|
|Thursday||09:30 - 17:30|
|Friday||09:30 - 17:30|
|Saturday||09:30 - 17:30|
|Sunday||12:00 - 17:30|
Please call before leaving to avoid dissapointment