Customer reviews of German Car Shop

By Hanna J on 06 May 2020 | Purchase not verified

I saw a car I really liked and emailed them, within 30 mins they replied to me which was great! We arranged a viewing for the very next morning and when I did arrive I received such a warm and friendly welcoming! They had the keys ready for my to test drive which was great!! The service I got from this car company was the best I’ve had! Really think they are professional and answered all my questions as well going through the GOV website with me then and there! Already recommended many friends and family to come to you guys! Will definitely be a returning customer in the future! Thanks again so much for the amazing service I had a great laugh and left with the car I wanted!

Reply from German Car Shop on 17/05/20

People like yourself Hanna make it easier for us lets be honest, a pleasure to deal with and we are most grateful for your business!

By Nathaniel J on 06 May 2020 | Purchase not verified

Delivered my BMW 6 series and as described. Great communication throughout. Thank you very much :)

Reply from German Car Shop on 17/05/20

Thank you also for a great review!

By Scott H on 06 May 2020 | Purchase not verified

Such a lovely experience with a what wonderful and kind gentlemen!

Reply from German Car Shop on 17/05/20

Your too kind Scott, its always lovely to meet lovely people!

By M A on 06 May 2020 | Purchase not verified

I don’t know too much about cars and had a difficult time when my Polo packed in. Came across German Car Shop and they took care of all my needs. Explained things in simple terms, and were patient with me. Great selection of cars, found a motor in my budget and drove away same day. 5 stars.

Reply from German Car Shop on 17/05/20

Thank you!

By Adam P on 06 May 2020 | Purchase not verified

Easy to deal with and great customer service. Also had the car delivered very quickly.

Reply from German Car Shop on 17/05/20

Glad you are happy

By janet E on 05 May 2020 | Purchase not verified

Sold car to someone else that I asked them to save, offered pay deposit, was told did not need to, would save it .Hung up on me, then ignored me. This is not good customer service.

Reply from German Car Shop on 18/05/20

Hi Janet, we did advise you due to the number of calls on that particular vehicle and because of lockdown we would not be taking any deposits on the vehicle but were open to a viewing. Unfortunately the same day you called we had a customer willing to come down (opposed to 4 days later which was your earliest availability) and bought the vehicle. We are operate as fair as we possibly can and always ensure our customers are given correct information. As we did advise you we would be happy to find an alternative vehicle and provide you free delivery.

By Tim A on 29 April 2020 | Purchase not verified

Top chap! Really decent and lovely company to deal with, highly recommended!

Reply from German Car Shop on 29/04/20

Lovely feedback Tim, thank you very much!

By Kieran E on 16 April 2020 | Purchase not verified

Excellent customer services and extremely helpful. Very quickly sorted out and car delivered. Very good price for the car aswell.

Reply from German Car Shop on 17/04/20

Thank you Kieran, keep in touch, we wish you and your family the best of health during this difficult period.

By Kim B on 31 March 2020 | Purchase not verified

Couldn’t have been more helpful fantastic service from beginning to end

Reply from German Car Shop on 31/03/20

Thank you Kim, hope you and the family keep well during this out break, and we look forward to being of assistance to you in the future.

By Georgina S on 25 March 2020 | Purchase not verified

So very helpful and nothing was too much trouble. An absolute pleasure to do business with them, many thanks for a great purchasing experience.

Reply from German Car Shop on 26/03/20

Georgina, thank you, was also a pleasure dealing with yourself, wish you all the best, keep safe during this difficult period, and contact us if there is anything we can do to assist.