Customer reviews of German Car Shop
At German Car Shop we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
German Car Shop
Based on 171 customer reviews
Approach with Caution, you've been warned!
By Rob J on 26 August 2020 | Purchase not verified
Where to start. Was interested in a Mercedes E-Class coupe. Sent video of car, advised no bangs, rattles and excellent condition. Booked a half day off work,and caught 3 hour train to Leicester. Arrived to see car had a prominent engine rattle,the passenger seat wouldn't slide forward to allow rear access,there was damage to the rear nearside wheel arch and the seal where the rear of the roof meets the car was hanging out and was stretched and perished. They advised they would knock £100 off and apologised. Told me rattle was a heat shield or could be a pully.Offered me a free comprehensive warranty for peace of mind.I agreed to buy and money was sent,but they said card machine was broken and I had to send it to an estate agents bank account!Said I would get a receipt.Then gave me the service history and the car was last serviced at 34k and had 107k on the clock.Told me last service was by owner!!! £150 later im home and have dodged a bullet. Approach with caution!Youve been warned!
Purchased 535d, great experience.
By Stephen W on 23 August 2020 | Purchase not verified
Very friendly team to deal with who are knowledgeable and honest. I felt confident in the vehicle I was purchasing as the guys gave me a full run down of its history and their experience with it so there would be no surprises. I'd highly recommend them to anyone and will certainly be using them again if I get the opportunity.
By Chris H on 22 August 2020 | Purchase not verified
Excellent from start to finish, communication also 5 stars... thanks again
6 months later
By Mohammed P on 17 August 2020 | Purchase not verified
My view with these sort of dealers has always been one of caution. However after driving the car for the last 6 months with no issues - I can now say all the professional and helpful service was not a show. I got a great car at a great price. They chap was very nice and supported me through the whole process. I even got a call 2 months later to see how the car was doing.
By Mioara V on 07 August 2020 | Purchase not verified
Excellent service ,very quick to sort my car. Thanks for making everything quick and simple. Many Thanks
By Agata S on 01 August 2020 | Purchase not verified
Great communication, friendly service, possibly to choose delivery, easy, in good price, delivery on time. I am pleasantly surprised by the reliable and professional customer service. I highly recommend.
By Lee J on 30 July 2020 | Purchase not verified
Absolutely brilliant service, can’t recommend enough, very helpful and understanding of your needs and communication is exceptional.
Very happy after purchase
By Kamil O on 27 July 2020 | Purchase not verified
I regret that I wasted so much time on looking for a car instead of just going to this place. Excellent people. With a clear conscience I recommend this place, you won't regret it.
By Ben R on 25 July 2020 | Purchase not verified
I am always nervous about used car shopping because of all the horror stores and advice to watch out for this trap or that trick, especially when buying during these difficult C-19 times. If that sounds familiar to you then I highly recommend contacting the guys at German Car Shop. If I could give them six stars I would. Nothing was too much trouble for these guys. They gave me a fair part ex price and helped me get a good finance deal. They had the alloy wheels refurbed without me asking and flat out refused to let me take a less than perfect car away from their forecourt. Thanks to them I am now in my dream car which I am delighted with, and they have been in touch to check everything is going okay. You won't be sorry if you buy from these fellas, they are absolute gents. Thanks very much.
By john W on 23 July 2020 | Purchase not verified
Seen an advert with a C Class at 6690, send email if is still available and want to come next day. They answered back telling me car is still available and what time i will be there, meanwhile they increased price with 1000 more and when i asked why, didnt answered back and deleted the advert without reason.
German Car Shop
- 07719 460533
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|Monday||09:30 - 17:30|
|Tuesday||09:30 - 17:30|
|Wednesday||09:30 - 17:30|
|Thursday||09:30 - 17:30|
|Friday||09:30 - 17:30|
|Saturday||09:30 - 17:30|
|Sunday||12:00 - 17:30|
Please call before leaving to avoid dissapointment